Head of Technology Operations

Sameer Soni is a technology operations leader with 15+ years of experience building and scaling technology organizations operating at the intersection of software platforms, infrastructure, and real-world operations. At KOKO Networks, he helped scale the company from an early-stage startup into a multi-country technology platform supporting millions of customers across Africa and Asia. Over this journey he built and led functions spanning Software Development, Site Reliability Engineering, Product Support, Cloud Infrastructure, Enterprise IT, Cybersecurity, and Technology Risk & Compliance – helping transition the organization from startup execution to structured, reliable, and audit-ready operations. His work focuses on building the operational foundations that allow technology to scale safely: reliability engineering practices, incident management maturity, governance models, compliance readiness, and cost-efficient infrastructure strategy.